Shipping policy

Thank you for shopping with D43 CUSTOMS. We strive to process and deliver your orders as quickly and efficiently as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Customized or made-to-order products may require additional processing time.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Coverage

D43 CUSTOMS currently ships across India. International shipping may be available for selected products upon request.

Estimated Delivery Times

Delivery times may vary depending on your location and the courier service used.

  • Metro Cities: 2–5 business days
  • Other Cities and Towns: 3–8 business days
  • Remote Locations: 5–10 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Product size and weight
  • Delivery location
  • Selected shipping method

Any applicable shipping charges will be displayed before payment is completed.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Delivery Delays

While we make every effort to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier service disruptions
  • Incorrect shipping information provided by the customer

D43 CUSTOMS is not responsible for delays caused by third-party shipping providers.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed or unsuccessful.
  • Additional shipping charges may apply for re-delivery.
  • D43 CUSTOMS is not responsible for orders delivered to an incorrectly provided address.

Damaged or Lost Shipments

If your package arrives damaged:

  1. Take clear photos of the package and product immediately.
  2. Contact us within 48 hours of delivery.
  3. We will investigate and assist with a resolution.

If a shipment is lost in transit, we will work with the courier partner to locate the package and determine the appropriate next steps.

Customized Products

Products that are customized, personalized, or made specifically to customer requirements may require additional processing and shipping time.

Contact Us

D43 CUSTOMS
Email: [d43customs.ooty@gmail.com]
Phone: [6380815844]
Website: d43customs.myshopify.com

For any shipping-related questions, please contact our support team.